Commercial Assistant – Support Healthcare Professionals & Keep Operations Running Smoothly

We are looking for a proactive, organised Commercial Assistant to provide essential administrative support and assist healthcare professionals with online ordering systems. This role is ideal for someone who enjoys varied work, communicates clearly and takes pride in maintaining accurate records, smooth processes and excellent customer service.

About the Role

As the Commercial Assistant, you will play a key part in supporting day‑to‑day commercial operations. You will maintain product catalogues, respond to queries from healthcare professionals and ensure online ordering systems are accurate and up to date. You will also support new contract setup, provide reliable administrative assistance and help ensure compliance with company policies and procedures.

This is a role where attention to detail, organisation and a proactive approach make a real difference.

Key Responsibilities

Customer & Catalogue Support

• Respond to queries from occupational therapists and prescribers
• Maintain and update the online equipment catalogue
• Ensure product information, pricing and availability remain accurate

Administrative Support

• Provide administrative assistance including data entry and filing
• Prepare documentation and maintain organised records
• Support smooth day‑to‑day commercial operations

Contract & Compliance

• Assist with new contract setup and system updates
• Ensure compliance with company policies and procedures
• Help maintain accurate, audit‑ready documentation

About You

You are organised, detail‑driven and confident communicating with healthcare professionals and internal teams. You enjoy structured administrative work, take pride in accuracy and thrive in a role where reliability and professionalism matter.

• Excellent communication skills
• Strong administrative and organisational abilities
• Proficiency in MS Office (Excel essential; Access desirable)
• Previous office experience
• GCSE‑level education or equivalent
• Flexible, proactive and able to work independently

Benefits

• Competitive salary
• Company pension
• Life assurance
• Employee Assistance Programme (24/7 support)
• Cycle to Work scheme
• Eyecare vouchers
• Retail, restaurant and gym discounts
• Long‑service recognition
• Free on‑site parking
• Supportive, friendly working environment